For-Matt
 
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Information

About Us
For-Matt are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
For-Matt
12 Stonecrop Close Locks Heath Southampton Hants SO31 6AY United Kingdom
Phone: 0+44(0)1489-889083

Email: matthew.tracey@for-matt.com
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
You select the service you require.

The cost of shipping the product is then added to your Total
Delivery Schedule
We will normally send your order to you straight away or within 5 business days. We will endevour to inform you of any problems encountered.

If you wish to cancel your order, please tell us and your debit/credit card will be refunded.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
We are not currently VAT rated.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
All of our products come with a no quibble guarantee.

Guarentee Terms depend on product
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0+44(0)1489-889083 (International +44 +44(0)1489-889083) or write to us at 12 Stonecrop Close Locks Heath Southampton Hants SO31 6AY United Kingdom
Privacy Policy
For-Matt do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
If your product is faulty then return to the above address and we will send a replacement as soon as possible.

If you would like to cancel your order, please ring on the above number and your card will be refunded.

Refunds for goods that have been dispatched will be refunded as soon as the goods are returned. Goods must be returned in their original packaging with all manuals etc included.

If parts are missing then a charge will apply and you will be refunded the difference.

Some products are subject to a re-stocking fee. This is dependant on product.
Details will be displayed under the relevant section

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Product Misuse
Should any equipment malfunction as a result of abnormal environmental factors (including without prejudice to the generality of the foregoing mains power transients or dropouts, electromagnetic interference, extremes of humidity, vibration, electro-static damage , temperature or pressure or chemical corrosion then all costs incurred by the company in repairing such equipment and investigating the causes of the malfunction shall be payable to the company.
Force Majure
The company will not be liable for any breach of agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought , fire, legislation or other cause beyond the companies reasonable control. This does not affect your statutory rights. If the company choose not to enforce a right under this agreement, that decision will not prevent the enforcement of other rights, or the same right on a later occasion.
Liability
Under no circumstances shall the company be responsible for any indirect, incidental or consequential damages.

Product Images
All product images displayed on the website are for guidence only and are not intended to reflect the acual product being sold.

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